Service and project businesses
For installers, maintenance companies and teams delivering customer projects. Keep enquiries, quotes, jobs, delivery and invoicing connected, with a clear next action from the first request to completion.
Business process & systems improvement
Less chasing.
More control.
Jobs stall. Information gets captured twice. Routine decisions keep coming back to you. I help owner-managed businesses improve how work moves across sales, finance, administration and operations — with clear processes, practical systems and automation where it helps.
With Jason
20 years in automotiveFormer workshop ownerCo-developed a WMS used by 800+ workshops
Who we can help
For businesses where keeping everything running has become too complicated.
We work with owners and teams across industries who need clearer processes, connected systems and a better view of what needs attention.
Still holding everything together with Excel, email, WhatsApp and systems that don’t talk to each other? We help improve how the work and information move between them.
Businesses with complex daily operations
For manufacturing, distribution, logistics and maintenance businesses coordinating people, stock, jobs and deliveries. We help make responsibilities, scheduling, stock movements and handovers clearer.
Administration-heavy businesses
For medical practices, pathology laboratories and other businesses handling lots of paperwork, requests, approvals and billing. We improve the administrative workflows, records and handovers that keep the business running.
Sales, finance and operations teams
Improve the handovers between departments, reduce repeat capture and make approvals, payments and customer follow-up easier to manage.
Automotive, rental and fleet businesses
Our strongest experience
Drawing on 20 years in automotive, we help connect workshop flow, parts, vehicle readiness, sales, contracts, finance and collections.
Based in Cape Town. Built around your business, whatever your industry.
Practical help for your business
From “what’s going wrong?”
to a better working day.
Start where you need help. We can investigate a problem, put an agreed change into use, or support work already underway. You do not have to buy all three.
01 · Understand the problem
Business Process Review
Understand what’s wrong and what to fix first.
Who it’s for
When the same issue keeps coming back and you need to know what is actually causing it.
What you get
- A walkthrough with the people doing the work
- A clear picture of where work gets stuck
- Priorities and a practical next step
What we need from you
Access to the relevant people, examples and records.
02 · Make the change
Process & Systems Implementation
Put better workflows, automation and software into use.
Who it’s for
When you know what needs to change and want help turning it into everyday practice.
What you get
- Agreed workflows, responsibilities and checks
- Practical setup, a pilot and team training
- A usable handover with clear completion checks
What we need from you
A decision-maker, a process owner and time for the team to take part.
03 · Keep it working
Ongoing Improvement & Support
Keep processes, systems and reporting working as the business grows.
Who it’s for
When the new way is in use and you need help keeping it useful as the operation changes.
What you get
- Review of what is working and what is not
- Agreed small adjustments and updated instructions
- Actions with owners, dates and follow-through
What we need from you
Named owners, feedback and examples from real work.
We agree the work, price and timing in writing before you commit. Software, specialist development and travel are agreed separately where needed. Not sure which fits? Let’s talk.
How it works
Understand it. Improve it.
Make it work in practice.
One joined-up approach, whether we are fixing a handover or working across several parts of the business.
- 01 · DISCOVER
See how the work really happens.
Walk through the operation with the people doing it. Find where information, decisions and handovers break down.
What you leave withA shared picture of the problem and the priorities to address.
- 02 · REDESIGN
Agree a better way to work.
Make the next action, owner, required information and decision rules clear. Choose tools only where they help.
What you leave withAn agreed workflow, clear responsibilities and practical controls.
- 03 · DOCUMENT
Make the knowledge usable.
Turn the agreed process into instructions, examples and training that the team can use in everyday work.
What you leave withUsable SOPs, training and handover material — not a file nobody opens.
- 04 · DELIVER
Put it into use and check it works.
Set up the agreed changes, pilot them with the team, handle exceptions and check completion before handover.
What you leave withImplemented changes, tested handovers and named owners for what comes next.
Jason works directly with your team to understand the problem, agree the right solution and put it into practice. Processes, tools and technical work are chosen around what your business needs.
Case study · Rentadeal
A workshop problem opened up the whole business.
Rentadeal first wanted help choosing workshop software. The work grew into clearer processes, connected records and better visibility across sales, finance and operations.
Before
People were filling the gaps.
Repair flow, vehicle readiness and parts control needed attention. Across the business, disconnected records meant repeated administration and handovers that depended on people remembering what to do.
The start
Listen before recommending.
Jason spent time with the workshop manager, parts team, technicians, owner and sales staff, following the work and finding the bottlenecks before deciding whether a workshop system would help.
The change
Improve the work, then connect it.
Workshop changes combined Evolv WMS, clearer job cards, inspections and staff training. The work then expanded into a bespoke business management platform connecting customer enquiries, sales, contracts, vehicle records, finance and payment collection.
Now
A clearer view of what needs attention.
Connected customer, vehicle and contract records support the operation. Income-control views show expected and received payments, failed debits, balances, debtors and arrears risk.
From the owner and team at Rentadeal
“Our staff are no longer duplicating unnecessary work, data is flowing better, and reports are now accessible to management.”
“I’m really loving the new system — it’s much smoother, very user-friendly, and definitely making things easier on my side.”
Integrations, automation & software
Useful tools, built around real work.
From connecting existing systems to building an app for your business, we turn agreed workflows into tools your team can use every day.
Systems integrations
Connect the tools you already use so customer, job, payment and accounting information moves between them without repeated capture.
Business automation
Automate routine follow-ups, document creation, reminders and handovers, with clear rules for approvals and exceptions.
AI agents
Build agents for defined business tasks, such as capturing information, finding answers and guiding staff through a workflow.
Bespoke software development
Create business apps, portals and internal tools around your workflows, with the records, permissions and controls your team needs.
Business analytics
Turn operational and financial data into dashboards and management reports that show performance, exceptions and what needs attention.
CRM and customer workflows
Connect enquiries, sales pipelines, customer communication and follow-up so each opportunity has an owner and a next step.
Integration experience
Our most recent integrations include Lightstone, WhatsApp, Netcash, Sage, Xero and ActiveCampaign, spanning vehicle information, customer communication, payments, accounting and CRM workflows.
- Lightstone
- Netcash
- Sage
- Xero
- ActiveCampaign
A working AI technician.
The RAD AI technician is a working, task-specific tool that can be offered separately. It supports a structured workshop workflow, rather than replacing the technician’s judgment.
- Concern
- Cause
- Correction
- Confirmation
- Communication
Discuss the technician tool on its own or as part of an agreed improvement. Jason can show how it fits your work and confirm access and scope.
Technician workflowIllustrative demo
Read the full example below, or play the demonstration.
Read the full example
Technician: The driver reports an intermittent concern, but I have not confirmed the cause. How should I record this?
Example response:
Keep the reported concern separate from verified findings.
Concern — Capture the customer’s words and the conditions reported.
Cause — Record verified findings; leave an unconfirmed cause open.
Correction — Record only approved work actually completed.
Confirmation — Note the checks completed and anything still unresolved.
Communication — Make the next action and its owner clear.
This is a scripted workflow demonstration, not live AI or vehicle-repair advice.
Where AutoButler can help
Fix the gaps your people keep working around.
For owner-managed businesses across industries, where work crosses people, departments and systems. We start with the problem that is costing you the most attention, then agree what needs to change. My automotive experience provides a practical foundation for work across sales, finance, administration and operations.
Important work depends on one person.
Capture the knowledge, decisions and exceptions behind a role. Give the next person usable instructions and test the handover, so essential work can continue when someone is away.
Work keeps stalling between teams.
Trace a job, order or service from request to completion. Make required information, quality checks and the next action clear. In automotive businesses, this can include workshop, parts and vehicle-release handovers.
Deals get stuck between teams.
Follow an enquiry through approval, contract and handover. Clarify who owns each decision, which documents are required and what must be confirmed before the next team takes over.
Payments need too much chasing.
Connect the work around contracts, collection results, customer follow-up and accounts. Give failed payments and unresolved exceptions a visible owner and a next action.
The same details are captured again.
Follow one customer, order or job across its records. Establish the source of truth, clean the data and connect the tools that need to share it.
Reports arrive after the problem.
Define the management questions that matter. Build a useful view of work, costs and exceptions, with agreed measures and a clear response when something needs attention.
The work can include process mapping, SOPs, systems integrations, business automation, AI agents, bespoke software development and business analytics. Each engagement is scoped around the operation and the result it needs.
Free Operational Diagnostic
Tell us where the work gets stuck.
Answer ten short questions about how work runs in your business, then share the business context you are comfortable providing. Your answers help Jason see useful starting points and decide what needs a closer look.
This is a personal review, not an instant score or an automatic AI report. Jason reviews each reply before it is sent and may ask a few follow-up questions before suggesting a next step.
Take the free diagnosticWhat happens next?
- Share your view.Ten multiple-choice questions, contact details and optional context about your business, tools and biggest frustration.
- We review it.Look for the real problem, useful context and anything that needs clarification.
- Receive a considered reply.Jason approves the response. It may include follow-up questions, a practical starting point or a suggestion to talk.
Your answers are stored privately for AutoButler to review. We may also look at publicly available business information to make the review more relevant. No instant result or fixed reply time is promised.
Start with one problem
Where is your team doing the same work twice?
Tell me what keeps getting stuck in your business. In a free 30-minute introductory call, we will hear the problem and decide whether I can help. It is not a free assessment of the whole business, and you do not need to complete the diagnostic first.
autobutler36@gmail.com068 612 3493
The 30-minute introductory call is free. Investigation, implementation and support are scoped and quoted separately. Choose an available day and time on the booking page; message Jason to discuss after-hours arrangements.